CFS Medical Supplies and Equipment – Privacy Policy

Effective Date: 1.15.2025

CFS Medical Supplies and Equipment (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or mobile application (collectively, the “Services”).
If you do not agree with the terms of this Privacy Policy, please do not use the Services.

1. Collection of Your Information

We may collect information about you in a variety of ways through both our website and mobile application.

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily provide when you register, request a quote, make a purchase, or contact us through the Services.

Financial Data

Financial information, such as data related to your payment method (e.g., credit card number, brand, and expiration date), that we collect when you purchase, order, return, or exchange products.
All payments are processed securely through trusted third-party providers; we do not store full credit card numbers on our servers.

Derivative & Device Data

Information automatically collected when you access the Services, such as your IP address, browser type, operating system, access times, pages viewed, and referring URLs.
When using the mobile app, we may also collect:

• Device identifiers and operating system information

• App version and usage statistics

• Mobile network and location (if enabled)

• Interactions and features used within the app

This helps us improve app performance, stability, and user experience.

Permissions

The mobile app may request access to certain device features to provide full functionality, such as:

• Camera or Photos – to upload images or documents.

• Location – to display local delivery areas or services.

• Notifications – to send order updates or promotions.

• Storage – to save app preferences or cached content.
  You can enable or disable these permissions at any time in your device settings.

2. Use of Your Information

We use the information we collect to:

• Process and manage orders, payments, and deliveries.

• Provide personalized recommendations and customer support.

• Improve the functionality and performance of our website and app.

• Send important updates about your orders or account.

• Prevent fraudulent transactions and maintain security.

• Communicate promotions, newsletters, and service updates (with your consent).

• Compile anonymous statistical data for internal analysis.

• Comply with applicable laws and regulations.

3. Disclosure of Your Information

We may share your information as follows:

By Law or to Protect Rights

We may disclose information when required by law or to protect our rights, property, and safety or that of others.

Third-Party Service Providers

We may share data with trusted partners who perform services on our behalf, such as:

• Payment processors

• Shipping and logistics partners

• Data analysis and hosting services

• Customer support and marketing providers

These third parties are contractually obligated to safeguard your information.

Marketing Communications

With your consent, we may share limited data with marketing partners to provide you with relevant offers. You can opt out of marketing communications at any time.

Third-Party Integrations and Analytics

Our Services may use integrations such as Wix, Google Analytics, or other platforms that collect and process data to help us understand user behavior and improve our Services.
These providers maintain their own privacy practices, which we encourage you to review.

4. Security of Your Information

We use administrative, technical, and physical safeguards to help protect your personal information.
While we strive to maintain secure systems, no method of transmission or storage is 100% secure.
You use our Services at your own risk.

5. Your Privacy Rights and Choices

You have the right to:

• Review and update your personal information.

• Opt out of marketing emails using the “unsubscribe” link.

• Disable app permissions in your device settings.

• Request deletion of your personal data, where legally applicable.

To exercise these rights, please contact us using the information below.

6. Policy for Children

Our Services are not directed to children under 13.
We do not knowingly collect data from children.
If you believe a child has provided personal information, please contact us so we can delete it promptly.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
Any revisions will be posted here with an updated effective date.
Your continued use of the Services after any change means you accept the updated policy.

8. Contact Us

If you have questions or comments about this Privacy Policy or our data practices, please contact us:

CFS Medical Supplies and Equipment
2114 Redondo Beach Blvd.
Torrance, CA 90504
📧 info@cfsmedicalequipment.com
📞 (310) 817-5373