A Conversation with Katalin from the Alliance of Claims Assistance Professionals One of the most confusing parts of healthcare for families isn’t always the medical condition itself — it’s understanding insurance coverage and what a policy actually includes. Recently, I had the opportunity to sit down with Katalin, a representative connected with the Alliance of Claims Assistance Professionals, to discuss the importance of understanding insurance policies and how families can better advocate...

Caregivers often find themselves navigating a complex and confusing healthcare system when a loved one needs medical equipment at home. Many families assume that once a doctor writes an order for equipment, everything will be straightforward. Unfortunately, that is not always the case. Insurance rules, documentation requirements, equipment limitations, and delays can create unexpected challenges for families already dealing with a stressful medical situation. Recently, I had the opportunity...

After more than three decades working in healthcare many of these years working with durable medical equipment, from my early years with Don's Drugs Pharmacy, Apria Healthcare to now leading CFS Medical Supplies & Equipment-CFS Solutions DBS. I’ve had the opportunity to visit many homes, assisted living communities, and healthcare facilities. One issue continues to appear again and again. Many caregivers, both family members and hired staff, are expected to use medical equipment every day,...